Flat plans. A small fee when money moves.

It keeps our plans flat and generous. You never pay more because your member list grew, and small organizations pay very little until money is actually flowing. The percentage drops on every plan, and it never applies to donations or to payments you record yourself.

Yes. Card processing is charged by Stripe directly to your own Stripe account at their standard rates. We do not mark up processing. You can choose to pass fees on to members at checkout, and many organizations do for event tickets.

Yes. The platform fee is capped at $25 per transaction (or the equivalent in your currency), so large sponsorships and corporate memberships stay affordable.

Your subscription price and platform fee rate will not go up for at least 36 months from the day you subscribe, as long as you stay on the same plan. After that, any change comes with at least 90 days’ notice. It is written into our Terms of Service.

No. Prospects, event attendees, donors and lapsed members are all free. Only the Free plan has a member limit, and it counts active members only.

You connect your own Stripe account, so you are the merchant and payouts go straight to your bank. Optional GoCardless supports direct debit. There is no surcharge for the processor you choose.

Yes. Our importer brings over contacts, membership levels, renewal dates, households, invoices and event history. On Growth and Pro, and on annual Community plans, our team does the migration with you at no cost.

Yes. Monthly plans can be cancelled at any time and stay active until the end of the billing period. You can export all of your data whenever you like, including for 30 days after cancelling.